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The Role of 3D Scanning in Streamlining Insurance Claims for Construction Projects


In the construction industry, accidents and damages are an unfortunate reality. When such incidents occur, the insurance claims process can be time-consuming and complex. However, with the advent of 3D scanning technology, like Matterport, the claims process can be significantly streamlined, benefiting both the insurer and the insured.


  1. Accurate Documentation 3D scanning provides a detailed, accurate record of the construction site before and after an incident. This documentation can be used to compare the pre- and post-claim condition of the asset, helping to detect any discrepancies and potential fraud  . With Matterport's 3D models, adjusters can thoroughly investigate claims without the need for multiple site visits.

  2. Faster Claims Processing By providing insurers with detailed documentation of the insured asset, 3D scanning can reduce the time needed for on-site inspections and manual documentation. This leads to faster claims processing  , as desk adjusters can save valuable time producing accurate and reliable estimates  .

  3. Remote Accessibility Matterport's 3D models allow stakeholders to virtually tour the site from anywhere, minimizing the need for physical site visits. This remote accessibility is particularly valuable when adjusters can't immediately get to the site, enabling them to begin the claims process promptly.

  4. Improved Collaboration 3D scans can be easily shared among all parties involved in the claim, including insurers, adjusters, and contractors. This enhances collaboration and ensures everyone has a clear understanding of the situation, facilitating better communication and quicker resolution  .

  5. Integration with Existing Workflows Matterport scans can be seamlessly integrated into existing insurance workflows and software, such as Xactimate. This integration streamlines the process further, allowing for the efficient creation of estimates and reports.

  6. Comprehensive Record Keeping By adding policy and claims notes directly into the 3D model, insurers can improve the thoroughness of their records when processing claims. This comprehensive documentation not only streamlines the current claim but also provides a valuable resource for future reference.


In conclusion, 3D scanning technology, like Matterport, is revolutionising the insurance claims process in the construction industry. By providing accurate, detailed documentation and enabling remote accessibility, 3D scanning streamlines the entire process, from initial investigation to final resolution. As technology continues to advance, we can expect to see even more ways in which 3D scanning will transform the insurance landscape, benefiting both insurers and policyholders alike.



 
 
 

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